Katrina Heaney - McMillan Estate Agency
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Katrina Heaney - McMillan Estate Agency
Katrina Heaney
Management and Lettings Manager

I started with McMillan in 2012 when I joined the business for work experience, and I've been with the business ever since. I gained experience in every part of the business before moving to rentals full time. Having strong personal as well as business relationships with our clients is important to me and that's particularly important in rentals when many of our landlords and tenants have been with us for years. It's lovely when they call and talk to you as if you were a long-lost friend.

McMillan are the largest rental agent in the Newtownabbey area with over 300 rental properties on their books. As part of my role, I have responsibility for ensuring our rental division continues to grow and expand while continuing to provide professional, expert, knowledgeable and personal service.

Property management and lettings has become a highly regulated business and it is essential that we remain current in our understanding of developments, not only for our own protection but also so that we can confidently advise our clients of their responsibilities.

Finding the best tenant, the best fit is vital to the rental and management process and we take great care to make sure that both parties are happy. I grew up in Glengormley and am still a local, and that means I know the areas where we have rental properties – it makes it so much easier when you can with confidence answer questions about shops, schools, leisure facilities, even bus stops!

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